Shipping policy

Last updated: July 24, 2026

At FurnitureByBukmedis, each piece of furniture is handmade and carefully prepared before shipment. We work to ensure that your order arrives safely and in excellent condition.

Processing Time

All products are handmade from natural solid wood.

Processing times vary depending on product availability and the complexity of the item. The estimated preparation time is provided on each product page.

If additional time is required, we will inform you after receiving your order.

Please note that handmade products may require more preparation time than mass-produced furniture.

Shipping From

All orders are shipped from:

Lithuania, European Union

We currently ship within European countries.

Delivery Time

Delivery times are estimates and may vary depending on the destination country, courier service, holidays, and circumstances beyond our control.

Once your order has been shipped, you will receive tracking information when available.

Please note that delivery times may be affected by:

  • courier delays;
  • incorrect delivery information;
  • public holidays;
  • circumstances outside our control.

Shipping Methods

Depending on the size and weight of the product, we use professional courier and freight services.

Small items may be shipped by standard courier services.

Large furniture items, such as tables, benches, and consoles, may be shipped by pallet or specialized transport to ensure safe delivery.

The shipping method is selected based on the product size, destination, and safety requirements.

Delivery Address

Customers are responsible for providing correct delivery information during checkout.

Please check that your:

  • full name;
  • delivery address;
  • phone number;
  • email address

are correct.

We are not responsible for delays or additional costs caused by incorrect information provided by the customer.

Receiving Your Order

Please inspect the package carefully upon delivery before accepting the shipment.

If the package has visible damage:

  • ask the courier to record the damage on the delivery document;
  • take photos of the packaging;
  • contact us as soon as possible.

After unpacking the product, inspect it carefully.

If you discover damage caused during transportation, please contact us within 48 hours of delivery and provide:

  • photos of the damaged product;
  • photos of the packaging;
  • photos of the shipping label;
  • courier damage report, if available.

This information is required to help us process a shipping claim.

Furniture Delivery

Large furniture pieces may require assistance with unloading and moving the item into your home.

Customers are responsible for ensuring that:

  • the delivery location is accessible;
  • doors, stairways, and entrances are suitable for the furniture dimensions;
  • sufficient assistance is available if required.

We are not responsible for damage caused during moving the product after successful delivery.

Split Shipments

Due to the size and weight of some furniture pieces, certain orders may be shipped in separate packages.

If your order contains multiple parts, they may arrive separately at different times.

Natural Wood Disclaimer

All our furniture is made from natural solid wood.

Variations in:

  • grain;
  • color;
  • knots;
  • cracks;
  • texture;
  • natural marks;

are unique characteristics of the material and are not considered shipping damage or product defects.

Contact Us

If you have any questions regarding shipping, please contact us:

UAB Bukmedis
Email: bukmedisuab@gmail.com